Welcome to JAÏNE – Shapewear & Skinwear
Frequently Asked Questions and Answers
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We process and ship your order within 1–2 business days. Delivery time depends on where you live, but within Sweden it usually takes 2–5 business days from the time the package leaves our warehouse.
You will receive a tracking link via email as soon as your order is on its way.
If you have any questions, please contact us at support@jaineskinwear.com – we'll be happy to help. -
Yes. Our warranty covers manufacturing defects and includes defects in production, design or materials.
If you discover an error, please contact us within 2 months of noticing it.
The warranty does not apply to damage caused by impact, improper use or other external factors that are not considered manufacturing defects.
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Yes, we offer both full and partial refunds.
Contact us for more information about our refund policy. -
We cooperate with all major transport companies as well as local freight partners.
Use the shipping calculator in the shopping cart to see current shipping options and prices based on your location.